Refund policy

At Michaela & Co Jewelry, LLC, we strive to ensure your complete satisfaction with every purchase. However, due to the intimate nature of jewelry and the importance of maintaining the highest standards of health and safety, we do not accept returns or exchanges on any items.

Why We Have This Policy

• Health and Safety Concerns: Jewelry items come into direct contact with the skin and can harbor bacteria, allergens, or contaminants. Reselling returned items poses potential health risks to future customers, which we prioritize avoiding.
• Hygiene Standards: To protect our community, all sales are considered final once the item leaves our possession.

Questions?

If you have any concerns before purchasing, reach out to our team—we're here to help! Email: [hello@michaelasouthall.com]

Thank you for supporting Michaela & Co Jewelry, LLC. We appreciate your understanding of this policy, which allows us to focus on creating beautiful, safe pieces for you.